THE ARTHUR FINDLAY COLLEGE WILL ACCEPT BOOKINGS FOR 2023/4
IN ACCORDANCE WITH THE TERMS & CONDITIONS SPECIFIED BELOW.
Please pay extra attention to Clause 4, our new cancellation policy, as this will affect your financial agreement between yourself and the College. Please note that each booking constitutes a legally binding contract whereby you make a commitment to the College which must be honoured by you.
These are the terms and conditions that apply when you reserve a course at the Arthur Findlay College.
You will be asked to confirm your acceptance of these terms and conditions when you make a reservation.
We reserve the right to amend these terms and conditions at any time and you should therefore check them each time you make a reservation. The terms and conditions applying to your reservation will be those in place on the date that you make your reservation.
1 COVID-19 (also referred to as Coronavirus):
We have implemented strong measures to maintain a safe environment. We want our students, tutors, and staff to be able to work and stay with confidence.
All of our team are required to adhere to comprehensive cleaning and safety procedures intended to reduce the risk of Covid-19 exposure and transmission.
Face masks are no longer mandatory whilst at College. If you feel more comfortable wearing a Facemask you are welcome to do so.
For the health and safety of students, tutors, and staff, and in line with UK legislation and current health authority guidance, we may be operating with modified or reduced services (e.g., reduction in restaurant menu and bar service, reduced shop opening times, alternative guest room furnishings and amenities).
Our number one priority is your health, safety, and well-being. We are closely monitoring the legislation regarding Covid-19 safety and management to ensure our policies reflect and exceed current legal requirements, are suitable and comprehensive. Many of our students are from oversea and may be accustomed to different legislation and restrictions. We have considered this in our approach to incorporate the very best COVID-19-secure procedures and it is our aim to ensure your safety and wellbeing whilst at the College.
We have supplemented our cleaning regimes with additional Covid-19 cleanliness specific guidance, training, and information consistent with our own high standards.
We have increased the frequency of cleaning public areas, and high-touch points in guest bedrooms using the very best cleaning chemicals that are effective against Covid-19 and most other viruses.
We have introduced new standards and service approaches to our dining room buffet counter and all possible enhancements have been maintains to offer the same high standards and services that you would normally expect to enjoy at the Arthur Findlay College.
You must immediately notify us to the extent that you should be (i) self-isolating or (ii) should be self-isolating pursuant to Government guidelines. In any event, the Arthur Findlay College reserves the right to cancel any course reservation (before or during the stay).
Bedroom occupancy is now back to sharing. If you do not wish to share, please book a designated single room. *
a) A deposit of £100 per person (which amount may be subject to change from time to time) is required to confirm each booking.
b) Deposits are not refundable/transferable.Please ensure you have adequate travel insurance to cover you should you need to cancel or amend your booking.
c) Transfers cannot be made in respect of any other Courses run at the College by organisations other than the College itself.
3 COURSE CHARGES
The Arthur Findlay College
Account No: 67699618
Sort Code: 60-02-36
BIC: NWBK GB 2L
IBAN: GB62 NWBK 600236 67699618
Overseas Students – If you require further information, please contact reception.
It is your responsibility to ensure that your balance is paid on time. It is not the College’s responsibility to chase you.
5 DIETARY ARRANGEMENTS
Ordinary Diet – means you eat anything
Pescatarian – does not eat meat but does eat fish and vegetarian foods – they do also eat eggs and dairy foods.
Vegetarian – Eats vegetarian foods only including eggs and dairy foods
Food allergies and intolerances
Anyone that has an allergy to any food type or ingredient must also declare this before you confirm your booking so that we have the opportunity to discuss this if we feel it is appropriate. The college reserves the right to charge a supplement if necessary, to cover the costs of purchasing special ingredients or extra kitchen staffing costs if appropriate.
Please note that all parts of the College (including bedrooms) are strictly ‘no smoking’ areas.
8 PRIVATE SITTINGS
9 OTHER TERMS, CONDITIONS AND NOTICES
10 CUSTOMER SERVICE GUARANTEE
Providing a high level of customer service satisfaction is the main ethos at The Arthur Findlay College and we endeavour to provide a quality service to all our clients. However, we do recognise that from time-to-time issues can arise which may leave you feeling dissatisfied with the level of service you have received. Under these circumstances, we ask that you put your complaint in writing and send it to the Arthur Findlay College Committee Secretary, Stansted Hall, Stansted Mountfitchet, Essex. CM24 8UD. Your complaint will then be dealt with either by the AFC committee or the SNU Arbitration Committee, whichever is appropriate. Rest assured that all complaints will be acknowledged and dealt with at our earliest opportunity. Please be assured that any concerns will be treated with due consideration and confidentiality as swiftly as possible.
11 INDIVIDUAL MEMBERSHIP
For information on how to apply for Individual Membership of the Spiritualists’ National Union, please write to the following address (enclosing a stamped, addressed envelope):
The General Secretary
The Spiritualists’ National Union
Tel No 0845 4580768
Visits to the Spiritualists’ National Union Offices (at Redwoods as above) may only be made between the hours of 9.30am & 12.30pm and 2.00pm & 4.30pm, Monday to Friday. Access during these times is for general enquiries or to purchase items from the office.
12 DISABLED ACCESS
Due to the historic nature of the building wheelchair/disabled access and other facilities are regrettably limited. If you require disabled access or other disabled facilities, please check with us before making the booking. We accept your reservation enquiry on the basis that you have informed us in writing about any disability you have, as well as other conditions such as allergies, epilepsy, asthma and diabetes, or any reason that could make it unwise for you to stay at the College. Whilst mediumship is a positive experience, working with mediumship takes you into a heightened emotional state which is not conducive to people with certain medical health conditions.
It is essential that you provide full information on these aspects at the time of making your reservation. The College does not provide a carer service.
13 YOUNG PERSONS
Young Persons under 18 years of age are not permitted on any residential Course.
The College does not provide any form of Accreditation in respect of students attending any of its Courses.
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The Google Translate feature is provided for informational purposes only. The translation Service is made available on the Arthur Findlay College website solely for your convenience, and its use is solely at your option. Translations cannot be guaranteed as exact or without the inclusion of incorrect language. Google Translate is a third-party service and site users will be leaving Arthur Findlay College to utilise translated content. As such, Arthur Findlay College cannot guarantee or claim responsibility for the accuracy, reliability, or performance of this service nor the limitations provided by this service, such as the inability to translate specific files like pdfs and graphics (e.g. .jpgs, .gifs, etc.).
Arthur Findlay College provides Google Translate as an online tool for its users, but Arthur Findlay College does not directly endorse the website or imply that it is the only solution to users. All site visitors may choose to use similar tools for their translation needs. Any individuals or parties that use Arthur Findlay College content in translated form, whether by Google Translate or by any other translation services, do so at their own risk. The Arthur Findlay College, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials. Arthur Findlay College is not responsible for any damages or issues of translated content not officially sanctioned and approved by Arthur Findlay College.
Content last updated January 2023